FAQs

FAQs

Document Scanning – Data Digitization

01. What types of businesses can benefit from document scanning?
Virtually any type of business can benefit from document scanning, including small businesses, large corporations, government agencies, healthcare providers, legal firms, and educational institutions.
02. What types of documents can you scan?
We possess the capability to digitize a wide array of documents, ranging from paper files and receipts to invoices, contracts, medical records, architectural drawings, and beyond.
03. Can scanning services handle oversized or non-standard documents?
Yes, scanning services can often accommodate oversized documents, such as maps, blueprints, and architectural drawings, as well as non-standard items like bound books or delicate artwork.
04. Are there limits on how many documents you can scan?
No, we can scan any number of documents you have, whether it's just a few or thousands.
05. What are the supported file formats for scanned documents?
It can be in a variety of file formats, including PDF, TIFF, JPEG, and PNG, depending on the client's preferences and requirements.
06. What types of scanning equipment do you use?
We use high-quality industrial scanners capable of capturing documents with exceptional clarity and resolution, in colour or black and white, ensuring accurate digitization.
07. Do you offer on-site scanning services?
Yes, we offer on-site scanning services for added convenience. Our team bring all the necessary scanning equipment and trained personnel to your location to ensure an efficient and accurate scanning process on-site.
08. Can scanned documents be accessed remotely?
Indeed, scanned documents are seamlessly integrated into cloud-based document management systems, granting authorized users remote access from any location with an internet connection.
09. Can scanned documents be indexed for easy retrieval?
Yes, scanned documents can be indexed using metadata such as document title, date, author, and keywords, making it easier to search for and retrieve specific documents.
10. Can scanned documents be encrypted for added security?
Yes, we encrypt scanned documents to keep sensitive information safe and prevent unauthorized access or data breaches.
11. Do you offer document shredding or disposal services after scanning?
Yes, we provide document shredding and disposal services to securely dispose of paper documents after they have been scanned, helping to prevent unauthorized access to sensitive information.
12. How much time does the scanning process require?
The time needed depends on the quantity, type, condition and complexity of documents being scanned. We can give you a customized estimation based on your needs.
13. How do we determine the cost of document scanning services?
The pricing for document scanning services is based on factors like the quantity and intricacy of documents. the desired file format, indexing requirements, and any additional services requested. It's advisable to request a personalized quote tailored to your specific requirements.
FAQs

Filing And Record Keeping For Physical Document

01. What types of documents can you help us file and organize?
We can assist with filing and organizing various types of documents, including paper documents, digital files, legal paperwork, financial records, invoices, contracts, and more.
02. How do you safeguard the confidentiality and security of our documents?
Ensuring the confidentiality and security of your documents is our top priority by implementing strict access controls, secure facilities, and confidentiality agreements with our staff.
03. Do you offer both physical and digital document storage options?
Certainly, we offer customized solutions for both physical and digital document storage to meet your unique requirements. Whether you prefer traditional filing cabinets or cloud-based document management systems, we have you covered.
04. How quickly can we retrieve our documents when needed?
Our efficient filing system and record keeping ensure quick retrieval of documents whenever you need them.
05. Do you offer assistance with designing document filing systems within our facility?
Yes, we provide on-site assistance to help design and implement efficient document filing systems within your facility. Our expert team will closely collaborate with your team to assess your space, workflow, and document management needs, ensuring optimal organization and accessibility of your records.
06. Do you provide document destruction services for expired or sensitive documents?
Yes, we offer secure document destruction services to ensure proper disposal of expired or sensitive documents. We adhere to top industry standards and ensure compliance with privacy regulations to protect your information.
07. What pricing options are available for your document filing and record-keeping services?
We provide competitive rates for document scanning services based on factors like documents, storage requirements, and additional services requested.
08. How does Workflow Automation integrate with DMS?
Workflow Automation can seamlessly integrate with DMS to automate document-centric processes, such as document approval workflows, notifications, and document routing.
09. Can Workflow Automation be customized for specific business processes?
Indeed, Workflow Automation solutions are highly customizable, tailored to accommodate the distinct needs and workflows characteristic of various businesses and industries.
10. Is Workflow Automation adaptable to businesses across all scales?
Yes, Workflow Automation solutions can be tailored to meet the requirements of businesses of every size, ranging from small start-ups to large enterprises.
11. Which specific types of workflows are compatible with Workflow Automation?
Workflows related to document approval, employee onboarding, invoice processing, customer support ticket routing, and more can be automated using Workflow Automation.

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